Privacy Policy

1. Introduction

Proficient Path (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us when you:

• Create an account or user profile
• Purchase a course
• Complete a form
• Participate in discussions or forums
• Contact customer support

The types of information we may collect include:

• Personal identifiers (name, email address, phone number)
• Billing information
• Educational background and goals
• User content (comments, feedback, reviews)
• Usage data (learning progress, course engagement)

3. Automatically Collected Information

When you access our platform, we may automatically collect certain information about your device and usage patterns, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and features used
• Time spent on pages and courses
• Referring websites or sources

4. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Personalize your learning experience
• Communicate with you about courses, updates, and promotions
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and unauthorized activities
• Comply with legal obligations

5. Sharing Your Information

We may share the information we collect in the following circumstances:

• With service providers who perform services on our behalf
• With instructors, limited to course-related information
• In response to legal process or government request
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

6. Your Privacy Choices

You have several choices regarding the use of your information:

• Account Information: You can update or correct your account information at any time by logging into your account settings.
• Communications: You can opt out of receiving promotional emails by following the instructions in those emails.
• Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject browser cookies.

7. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic communications service is completely secure. Therefore, we cannot guarantee that your personal information will be absolutely safe from intrusion during transmission or while stored in our systems.

8. International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our services from outside the United States, please be aware that information collected through our services may be transferred to, processed, stored, and used in the U.S. and other jurisdictions. Data protection laws in the U.S. may be different from those of your country of residence.

9. Children’s Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly take steps to delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last updated” date. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or concerns about this privacy policy or our privacy practices, please contact us: