Refund Policy

Our Commitment

At Proficient Path, we are committed to providing high-quality educational content that helps our students achieve their learning goals. We stand behind our courses with our 180-day money-back guarantee to ensure your complete satisfaction.

Refund Eligibility

You may request a full refund for any course purchased on our platform within 180 days from the date of purchase if you meet the following conditions:

• You have not completed more than 50% of the course content.
• You have attempted to engage with the course material.
• You have a valid reason for dissatisfaction with the course content or experience.

How to Request a Refund

To request a refund, please follow these steps:

1. Log into your Proficient Path account.
2. Go to your “My Learning” dashboard.
3. Locate the course you wish to receive a refund for.
4. Click on the “Request Refund” button.
5. Complete the refund request form, providing your reason for the refund.
6. Submit your request.

Alternatively, you can contact our customer support team at [email protected] with your refund request.

Refund Processing

Once your refund request is received and reviewed, we will process it within 5-7 business days. The refund will be issued to the original payment method used for the purchase. Depending on your financial institution, it may take an additional 5-10 business days for the refund to appear in your account.

Exceptions

The following exceptions apply to our refund policy:

• Refunds are not available for course bundles or subscriptions after the 180-day period.
• If there is evidence of fraud, abuse, or other violations of our Terms and Conditions, we reserve the right to deny a refund request.
• Special promotional offers or courses marked as “non-refundable” may have different refund terms clearly stated at the time of purchase.

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes to the refund policy constitutes your acceptance of the new terms.

Contact Us

If you have any questions about our refund policy or need to request a refund, please contact us: